Your Privacy Matters at 8999t

8999t collects personal information from you in the course of operating the platform and providing our services. The information we collect falls into the following categories:

1.1 Information You Provide Directly

When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or interact with any feature of the 8999t platform, you may provide us with the following information:

• Identity Data: Full legal name, date of birth, nationality, and gender.
• Contact Data: Registered email address, Bangladesh mobile number, and residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or otherwise).
• Verification Documents: Copies of your National ID Card, passport, or other government-issued photo identification submitted during KYC review.
• Payment Data: bKash wallet number, Nagad mobile number, Rocket account details, bank account information, or card details used to fund your 8999t account or receive withdrawals.
• Account Preferences: Responsible gaming settings, deposit limits, self-exclusion preferences, and communication preferences you configure in your account dashboard.
• Support Communications: The content of messages, emails, or chat transcripts you exchange with the 8999t customer support team.

1.2 Information Collected Automatically

When you access and use the 8999t platform, certain technical and behavioural data is collected automatically through standard web technologies:

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
• Usage Data: Pages visited, games played, bet amounts, session duration, login timestamps, and navigation paths through the platform.
• Transaction Data: A complete record of all deposits, withdrawals, bets placed, games played, bonuses claimed, and associated timestamps and outcomes.
• Cookies & Tracking Data: Information collected via cookies, pixel tags, and similar technologies as described in Section 4 of this policy.

1.3 Information from Third Parties

In certain circumstances, 8999t may receive information about you from third-party sources, including:

• Identity verification and fraud screening providers used to assist with KYC compliance.
• Payment processors and mobile wallet operators (bKash, Nagad, Rocket, Upay) who confirm transaction status and account ownership as part of the payment flow.
• Publicly available databases used to screen for politically exposed persons (PEPs) or sanctions list entries as part of AML obligations.

Information obtained from third-party sources is handled with the same level of care and security as information you provide directly. Such data is used only for the specific purpose for which it was obtained — typically identity verification, fraud prevention, or payment processing — and is not repurposed for marketing or profiling.

8999t uses the personal information we collect for the following purposes, each of which is necessary to deliver a safe, compliant, and high-quality gaming and betting experience to players in Bangladesh:

Purpose	Data Used	Legal Basis
Account registration and management	Identity data, contact data	Contract performance
KYC identity verification	Verification documents, identity data	Legal obligation
Processing deposits and withdrawals	Payment data, identity data	Contract performance
Fraud prevention and AML screening	Transaction data, device data, identity data	Legal obligation / Legitimate interest
Customer support and dispute resolution	Support communications, account data	Contract performance
Responsible gaming monitoring	Usage data, transaction data, account preferences	Legal obligation / Legitimate interest
Platform improvement and analytics	Usage data, device data	Legitimate interest
Promotional communications (where opted in)	Contact data, usage data	Consent

8999t will not use your personal data for any purpose that is incompatible with the purposes described above without first obtaining your explicit consent or establishing a new lawful basis for the processing.

2.1 Marketing Communications

If you have opted in to receive promotional communications from 8999t, we may send you information about bonuses, seasonal promotions (such as Eid, Pohela Boishakh, or BPL season offers), new game launches, and other relevant updates via email or SMS to your registered Bangladesh mobile number. You may withdraw your consent to receive marketing communications at any time by contacting [email protected] or updating your communication preferences in your account settings. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.

8999t does not sell, rent, or trade your personal information to third parties for their own independent commercial or marketing purposes. We may share your data only in the limited circumstances described below, and only to the extent strictly necessary for each stated purpose.

3.1 Service Providers and Technology Partners

We work with a limited number of trusted third-party service providers who assist us in operating the 8999t platform. These providers may process personal data on our behalf strictly under our instructions and are bound by contractual data protection obligations. Categories of service providers include:

• Game Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised session tokens to deliver game content. These providers do not receive your name, payment details, or contact information.
• Payment Processors: bKash, Nagad, Rocket, Upay, and bank transfer partners receive only the minimum information required to execute and verify a transaction.
• KYC & Identity Verification Services: Third-party identity verification providers may receive copies of your verification documents to confirm your identity on our behalf.
• Fraud Prevention & AML Screening: Specialised screening providers may receive transaction data and identity information to flag suspicious activity patterns.
• Analytics Providers: Aggregated, anonymised usage data may be shared with analytics platforms to help us understand how players interact with the 8999t platform and identify areas for improvement.

3.2 Legal and Regulatory Disclosure

8999t may disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or regulatory directive. Such disclosures are made only to the extent required and are not used as a basis for broader data sharing beyond the specific legal obligation involved.

3.3 Business Transfers

In the event that 8999t undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, personal data held by 8999t may be transferred to the acquiring or successor entity as part of that transaction. In such circumstances, 8999t will take reasonable steps to ensure that the receiving entity is bound by privacy obligations no less protective than those set out in this policy, and will notify registered players of any material change in data controller identity prior to the transfer taking effect.

The 8999t platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your session while you are logged in, and to collect anonymised usage data that helps us improve the player experience. This section explains what cookies we use and why.

4.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits and store certain preferences or session information. Cookies are widely used across the internet to make websites work efficiently and to provide usage information to site operators.

4.2 Types of Cookies Used by 8999t

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your login session, remember your in-progress game state, and handle security tokens. Without these cookies, core platform features cannot operate. These cookies cannot be disabled.
• Functional Cookies: These cookies remember your preferences such as language settings, preferred payment method display, and responsible gaming limits you have configured. Disabling these cookies may affect your experience but will not prevent you from using the platform.
• Analytics Cookies: These cookies collect anonymised data about how you navigate the 8999t platform — which pages you visit, how long you spend on them, and which features you use most. This data is aggregated and does not identify you personally. It is used solely to improve the platform.
• Security Cookies: These cookies support fraud detection and account security monitoring by helping us identify unusual login patterns or suspicious activity linked to your session.

4.3 Managing Cookies

You may control cookie settings through your browser's built-in preferences panel. Most modern browsers allow you to view, block, or delete cookies on a per-site or global basis. Please note that blocking strictly necessary cookies will prevent you from logging into your 8999t account and using the platform's core features. Instructions for managing cookies in common browsers are available in the help documentation for Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari.

8999t takes the security of your personal information seriously and implements a range of technical and organisational measures designed to protect your data against unauthorised access, loss, alteration, or disclosure. While no online platform can guarantee absolute security, our security posture is built around industry-recognised best practices.

5.1 Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your browser or mobile device and the 8999t platform is encrypted using SSL/TLS protocols. Look for the padlock icon in your browser's address bar when visiting https://8999t.app.
• Password Hashing: Account passwords are never stored in plain text. They are processed through a one-way cryptographic hashing algorithm, meaning that even 8999t's internal systems cannot retrieve your original password.
• Two-Factor Authentication (2FA): 8999t offers SMS OTP-based two-factor authentication as an additional layer of account security. Players are strongly encouraged to enable 2FA in their account security settings.
• Tokenised Payment Storage: Payment method details such as bKash and Nagad wallet numbers are stored in tokenised form. Full payment credentials are not retained on 8999t servers after a transaction is processed.
• Access Controls: Access to player personal data within 8999t's internal systems is restricted to authorised personnel on a strict need-to-know basis. All internal data access is logged and subject to regular audit.

5.2 Reporting a Security Concern

If you believe your 8999t account has been compromised, or if you identify a potential security vulnerability in the platform, please contact our support team immediately via live chat or by emailing [email protected]. We take all security reports seriously and will investigate and respond within 24 hours of receipt. Do not attempt to exploit any vulnerability you discover — responsible disclosure helps protect all players on the platform.

8999t retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general framework:

Data Category	Retention Period	Basis for Retention
Account registration data	Duration of account plus 5 years after closure	Legal / AML obligation
KYC verification documents	Duration of account plus 5 years after closure	Legal / AML obligation
Transaction records (deposits, withdrawals, bets)	7 years from date of transaction	Financial record-keeping obligation
Customer support communications	3 years from date of interaction	Legitimate interest / Dispute resolution
Marketing preferences and consent records	Until consent is withdrawn plus 2 years	Consent / Legal obligation
Anonymised usage and analytics data	Indefinitely (no personal identifiers retained)	Legitimate interest

When personal data reaches the end of its applicable retention period and there is no legal basis for continued storage, 8999t will securely delete or irreversibly anonymise that data. Where deletion is requested by a player before the end of a statutory retention period, 8999t will suppress active use of that data while retaining the minimum records required by law.

As a registered player on the 8999t platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact the 8999t data support team at [email protected] with your account details and a clear description of your request. We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days.

7.1 Right of Access

You have the right to request a copy of the personal data that 8999t holds about you. We will provide this in a clear, structured format covering the categories of data held, the purposes for which it is processed, and any third parties with whom it has been shared.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay. Minor corrections such as phone number or email address updates can often be made directly within your account settings.

7.3 Right to Erasure

Subject to applicable legal retention requirements, you may request the deletion of your personal data from 8999t systems. This right applies most broadly where the data is no longer necessary for the original purpose of collection, or where you withdraw the consent on which processing was based. Data that must be retained for legal, AML, or financial record-keeping obligations cannot be erased early but will be suppressed from active use.

7.4 Right to Restrict Processing

In certain circumstances — for example, while the accuracy of data is being contested, or where processing is unlawful but you prefer restriction over erasure — you may request that 8999t restrict the active processing of your personal data. Data subject to a restriction request will be stored but not further processed without your consent.

7.5 Right to Object

Where 8999t processes your personal data on the basis of legitimate interest (such as platform analytics or fraud prevention monitoring), you have the right to object to that processing. 8999t will then cease that processing unless it can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for the establishment, exercise, or defence of legal claims.

8.1 Changes to This Privacy Policy

8999t reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, we will notify registered players via the email address held on their account at least 14 days before the revised policy takes effect. The revised policy will also be published on this page with an updated effective date.

Continued use of the 8999t platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any change to this policy, you should cease using the platform and may request account closure by contacting support.

8.2 Contact the 8999t Privacy Team

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 8999t support and privacy team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly on the 8999t platform after login
• WhatsApp: Available to verified account holders after login

We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6). For complex data access or erasure requests, the full response period is up to 30 calendar days from the date of receipt of a complete request.